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How to use Decision Trees for Root Cause Analysis

Let’s start with a scenario that illustrates the methodology behind using decision trees for root cause analysis. The scenario: one morning you notice a dark spot on your driveway where [...]

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The Six C’s of a Modern Complaint Management System 2020

Regulators such as FDA, European Commission (EC), ISO 13485  require a product complaint management system that is effective for resolving product quality issues and improving patient safety. [...]

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