AssurX Client Testimonials

With the highest customer satisfaction in the industry, we are proudly the trusted quality and compliance experts for some of the most prestigious businesses in the world. Read some of our customer testimonials.

“AssurX provided a fully configurable solution that no other Quality Management System provider has been able to match. We had a QMS that was unmanageable and not at all user-friendly. We were able to configure the AssurX system to how our users wanted it to function in an extremely short amount of time and have not looked back.”

Immuogen, Inc.

“It’s just an outstanding solution that is helping us more and more each day.”


“The team at AssurX was fantastic throughout the design, implementation, and launch of our QMS system.”

“If you’re looking to manage your compliance activities, or need a corrective action management system, I would not hesitate recommending AssurX.”


“Manufacturing is challenging enough without the worries of computer, network or software problems. Partnering with AssurX (OnDemand) eliminates all of these technical burdens.”


“Of three solutions, we were the most pleased with AssurX due to the flexibility of the system to manage about any type of workflow process that we could envision in the future, best meeting our current needs, and allowing us to actively involve the users in developing and implementing the solutions to meet their needs”


“We selected AssurX as our global solution because it was fast in response time, 21 CFR Part 11 compliant, field-proven for global applications, and easily configured. Other systems just couldn’t measure up.”


“CATSWeb’s zero-client architecture allows us to rapidly deploy our process and solution to new countries and partners without extensive software downloads or IT support.”


“I like the versatility of the product itself. With a few minor modifications, we’re trying electronic routing of Marketing Communication Materials, storing our Management Reviews, Quarterly Quality System reports, and Engineering reports.”


“Companies such as 3M expect a field-proven solution, and AssurX delivers not only the product, but a high level of expertise.”


“I like the customization and the fact that I can link all my SQL systems to do advanced features and functions.”

“We’re finding new ways to use the tool all the time to manage compliance activities. The system has grown with us to help in ways we hadn’t even imagined.”


“The system was deployed under budget and ahead of schedule.”


“Every time we make a candle, we do burn tests and measure defect rates. We used to use spreadsheets, but they were basically useless. We built a very powerful solution with AssurX, and we were able to save $4 million to the bottom line. “

“We chose AssurX because of its flexibility, true web-based architecture, and was not restricted to CAR’s only. We needed true web-based architecture to enable us to login virtually from any location, any time.”


“Stability was a key factor in choosing AssurX. We were able to go into their demo server and test the product on our own allowing us to fully evaluate functionality and performance.”


“We got the blessing of the IT group after they reviewed the AssurX system and were able to get answers quickly about the level of security and support. As far as the users are concerned, they really like having everything centralized, including the reporting capabilities. We have significantly improved our efficiency and productivity,”


“It’s a huge benefit to our business to have AssurX. Before AssurX, we were incident-driven, but now we can be more trend-driven and proactive to better anticipate potential problems and fix them before they get big.”


“We selected AssurX because of its ease of use, configuration, and flexibility in creating workflows. Plus, the feedback we received from their customers was very useful in finalizing the choice of AssurX”


“We needed to consolidate all of this information into a single, centralized, Web-based system that everyone could use, and provide better visibility on a corporate-wide basis. AssurX took the time to understand our business and our needs and that’s why we chose them.”


“We felt AssurX was above and beyond in compliance with 21 CFR Part 11 requirements, and we have a very strict interpretation of those requirements. AssurX was the only field-proven system that delivered.”


“We use AssurX to log quality incidents related to vendors, co-packers, plants and distributers. We’ll also be logging issues related to health, safety and environmental incidents at our plants.”


“We’re tracking CAPA activity, internal audits, supplier corrective actions, OOS, plus many other processes.”


“AssurX is not only a great quality tracking system, but it can be customized to be used in many other applications throughout our organization.”


“We integrated several solutions into our system. Deviations, CAPA, complaints, disposal management and laboratory incidents. People adapted very quickly and very easily to the software. It was a phenomenal on-boarding experience for us. We have the system in 8 different countries in 5 languages.”

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“AssurX listens to you, takes the time to understand your business, and proposes pragmatic and relevant solutions. That’s why we chose them.”


“AssurX is a highly configurable enterprise Quality Management System (QMS) which allows us to bring all of our Quality System processes under one enterprise solution. “

Lantheus Imaging

“We chose AssurX for its ease of use, the ability to configure the system to our workflow, Zero Client architecture for quick deployment worldwide, ease of integration with ERP systems such as SAP, as well as for its advanced query functionality.”


“A critical success factor for us is to effectively and efficiently manage a significant volume of regulatory documentation; in a rigorous and compliant manner…you need a reliable and highly configurable system to meet that challenge. That’s why we selected AssurX.”


“The benefits of AssurX have included easy implementation and a quick learning curve, as well as the visibility for all locations within the company. This has allowed for a new level of communication and trending that Spartech has not seen with our old processes.”


(Formerly Spartech)

“We felt AssurX’s ease of configurability allowed us to continue to adapt our processes and solutions to Genzyme’s increasing product portfolio, facilities and international markets”


“In my opinion, all facets of the training were perfect 10s. The curriculum was well written, detailed and user friendly. This was the best offsite training I’ve ever taken.”


“We selected AssurX because it could support our project and had the capability to support other issues/actions-based business processes as well.


“AssurX’s solution was the clear winner because it offered the lowest total cost of ownership, and was the most flexible and easiest to implement.”


“PG&E was extremely impressed with the whole process and support from AssurX. They were open and honest from day one and demonstrated exactly what we were looking for.”

“Overall, it has been a great experience adopting AssurX as our QMS globally.”

Takeda Pharmaceuticals

“With AssurX, we have a much more effective way of identifying, tracking and solving company problems that we tie directly into our Six Sigma selection process.”


“Excellent software tool, and the customer service and technical expertise is phenomenal!”

“Most other packages required the vendor to be involved in any improvements, changes, new processes, etc. added to the system. This greatly adds to the total cost of ownership and length of time to add improvements/enhancements.”


“We selected AssurX because of its ability to meet two business needs: It ensures that we maintain compliance with regulatory standards, and manages our corrective action program. Its flexibility allows us to configure it to meet our company-specific processes and workflows and has strong reporting and data drill down capabilities for both users and managers.”


“Transparency has improved immensely…and settling issues across various divisions is much better since Ecolab went with AssurX.”


“AssurX gave us the ability to track issues as well as collect and report additional data in a more timely and efficient manner.”


“After verifying that AssurX met our specifications, it was the flexibility that won us over. Other competitive systems could not be easily modified. AssurX was easy to modify to meet our needs.”


“The software is so user-friendly and intuitive that even employees speaking different languages could still pick it up easily.”


“One of the most important features was the ability to easily integrate with other software systems, including Oracle 11i applications.”


“With AssurX’s [OnDemand] hosted solutions, we don’t have to worry about software upgrades or any maintenance. Their service and support have been exceptional.”


“When evaluating other products on the market, AssurX was the clear choice. It was selected because of its flexibility, robustness, compliance with 21 CFR Part 11, ISO and cGMP regulations and standards.”


“AssurX…allows easy management of all CAPAs on a local level as well as knowledge exchange between management throughout the global organization.”


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With the highest customer satisfaction in the industry, we are proudly the trusted quality and compliance experts for some of the most prestigious businesses in the world.
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