Technical Support
AssurX Technical Support
At AssurX, our technical support organization is dedicated to resolving your issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our firm commitment to sustaining the industry’s highest customer satisfaction ratings. Understanding the importance of reliable support, we ensure that your technology investment is always optimized.
Comprehensive Support Services
AssurX users have timely access to our technical support experts via phone, fax, or email. Our support is available to your company’s designated contacts, with same-day responses during regional business hours. We prioritize resolving all support issues efficiently, ensuring minimal disruption to your operations.
Customer-Centric Approach
Every support issue is followed up with a support survey. These surveys give you the final say on when a support issue is deemed closed, ensuring your satisfaction. The results are measured and continuously reviewed by AssurX management to enhance our service quality.
Commitment to Excellence
AssurX is committed to providing exceptional technical support, ensuring that our customers receive the most from their technology investment. Our dedication to customer satisfaction is reflected in our continuous efforts to improve and adapt our support services to meet your needs.
For more information on how AssurX technical support can benefit your organization, contact us today.
YOUR SUPPORT TEAM IS HERE TO HELP:
“AssurX has been the foundation of our QMS systems for a long time because it allows us to configure our “outside the box” ideas. We have also had nothing less than world class support when our unconventional ideas cause hiccups.”
