“Excellent software, and the customer service and technical expertise is phenomenal!”

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AssurX Technical Support

Our technical support organization is dedicated to resolving your issues quickly and effectively. We view every support engagement as an opportunity to demonstrate our firm commitment to sustaining the industry’s highest customer satisfaction ratings.

You can count on us to help you receive the most from your AssurX technology investment. AssurX users always have timely access to AssurX technical support experts via phone, fax, or email to your company’s designated contacts, with same-day response during regional business hours and days to all support issues.

Every support issue is followed up with a support survey. These surveys are used to give the customer the final word over when a support issue is deemed closed, and the results are measured and continuously reviewed by AssurX management.

The Support Team is Here to Help:

support@assurx.com | CALL: 1-888-9-ASSURX  or 1-888-927-7879 | LOCAL: 408-778-1376

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Highest Customer Service Satisfaction ratings in the industry.
Current Rating: 9.4 (scale from 1 to 10)

Engineering Technical Support Services

Add our experts to your team for everything from advice to turnkey deployment. Engineering consulting services are available to provide support for your configuration, integration, and validation efforts. The AssurX Professional Services Group can deliver engineering support on-site, virtually, or over the phone at your convenience.

“AssurX’s technical support has been excellent.”

Energy Harbor use AssurX Technical Support Quality Management System QMS

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