“The training was comprehensive, the support has been exceptional and the product has proven to be robust and flexible. We are extremely pleased with the success of this implementation”
Global QMS Software for the High Tech Manufacturing Industry
High tech manufacturers are challenged with shorter product lifecycles, globalization of operations, and demand to move complex products to market faster while maintaining the highest quality standards. The key to success is not just producing better products faster and more efficiently the first time around. It also depends on controlling a multitude of complex processes with precision as you adapt to ever-changing requirements.
AssurX is a flexible, easy-to-deploy system of quality management software solutions that connects and automates quality-related activities throughout the organization. The system enables issues that affect quality to be quickly identified and resolved centrally—even across global operations and into the supplier network. It helps manufacturers efficiently meet the highest quality standards for delivered goods, reduce costs associated with poor quality, easily adapt and implement change, and drive operational excellence.
The AssurX system is designed to support continuous improvement and compliance with cGxP, ISO 9000 for quality management systems and ISO 14000 for environmental management in manufacturing industries, as well as ISO 13485 and 14791 for medical device manufacturers. Automation reduces downtime by identifying and resolving quality issues without manual intervention. Exceed customer expectations, speed time to market, and continually improve product quality.
One Integrated System to Control Complex Operations With Exquisite Precision
The AssurX platform for high tech manufacturing global quality control delivers powerful, cost-effective process management.
Fully Integrated CAPA
Centrally track, resolve and document all product issues before they become costly problems. Reduce quality incidents and prevent recurrences. Control costs and make a better product the first time around.
Control Across Operations
Speed time to market and reduce downtime by ensuring that any type of change—process, product design, documentation -is processed from planning to global rollout in a consistent, closed-loop manner.
Improved Supplier Quality
Control quality with proactive, automated quality assurance among your vendors, suppliers, and contract manufacturers. Identify and track supplier issues. Rate and rank performance using scorecards, launch CAPAs and collaborate with them to resolve issues.
The Right Information, Right Now
Instant enterprise-wide intelligence. Live quality data shared instantly creates greater efficiency and gets your products to market faster and more predictably by reducing errors regardless or organizational complexity.
Increase Customer Satisfaction
Quickly identifying and resolving product quality issues reported by customers consistently, including field service events, incoming calls, and product returns.
A closed-loop, integrated, system ensures issues are discovered, resolved and documented completely and quickly. Conduct internal audits, perform effective gap analysis, root cause analysis and improve your ISO, Six Sigma and Lean Manufacturing programs.
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ASSURX QUALITY MANAGEMENT SYSTEM FOR HIGH TECH MANUFACTURERS
With AssurX, high tech manufacturers can gain integrated control.
Corrective and Preventive Action (CAPA)
AssurX automates and streamlines the CAPA process across operations. Issues initiated from any department are investigated, root causes identified, corrective/preventive actions planned and implemented across operations, and then evaluated for effectiveness. Control costs and improve products with closed-loop quality management. Because it’s fully integrated with other quality related processes such as audits, nonconformance, customer complaints, change management, etc., no matter where an issue originates, or how many departments the problem touches, the system can effectively manage its resolution.
Supplier Quality Management
The AssurX solution offers instant collaboration and visibility across your supplier network to vastly improve product quality. No matter the number or location of your suppliers and contract manufacturers, the software lets you quickly detect, inspect, track and contain supplier related quality issues quickly and correct them before they become bigger issues.
AssurX Change Management is a flexible, central system that orchestrates tracks and documents changes across all functional areas of a business. It creates a consistent, compliant, closed-loop method to process any type of change (e.g. business process, product design, documentation, etc.). Proposed changes initiated from any department are evaluated; change plans are mapped out; tasks, reviews and approvals assigned and tracked; and then approved changes are released and implemented across operations. With easy, full integration to other quality related processes, it keeps coordinated control over changes across the organization.
Manufacturing Quality Management
Globally document, track and resolve manufacturing related quality issues such as nonconformance, deviations, defects, incidents, exceptions, and change requests, from initiation through disposition, corrective action and change execution. This closed-loop system is fully integrated with other quality and compliance processes and follows ISO and GMP standards for best practices. Track trends, cycle times and costs to facilitate root cause analysis and improve efficiency.
AssurX’s solution provides built-in, easy and effective management of the controlled content life cycle from change orders through release approval, dissemination and training. Get rapid, secure access to current and accurate documents at all times. The system allows businesses to improve the global visibility of process changes and reduce the risk and labor costs associated with the use of erroneous and outdated procedures.
Customer Quality Management
Improve customer satisfaction and retention by quickly resolving product quality issues reported by customers in a thorough, consistent and predictable manner. Quality issues from customer related sources are logged and investigated. Root causes identified, and corrective/preventive actions are launched across operations, and then checked for effectiveness. Includes management of complaints, issues arising from field service events, incoming calls, and product returns.
The AssurX Complaints Management system provides a best practices process for managing the entire event lifecycle from event intake through investigation, root cause analysis and corrective action. It features proven best practice matrixes, management dashboards and strong audit trail reports and controls.
AssurX’s solution delivers a comprehensive audit management process and adheres to current best practices for closed-loop findings; closure, task assignments and escalation. Audits are conducted after being planned, findings are classified and follow-up is assigned to the right area managers. After follow-up actions are addressed, final reports are issued and routed for complete closure.
Manage compliance for an array of requirements—from internal policies, to ISO, GMP, and customer mandated quality standards. By centrally monitoring, and coordinating activities, policies, procedures and documents, the software can consistently measure compliance status, and helps control risks associated with noncompliance, across all operations. Automated notification, escalation and remediation procedures proactively identify and resolve compliance gaps quickly. Dashboards provide a detailed real-time view into compliance status and trends.