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How to use Decision Trees for Root Cause Analysis

Let’s start with a scenario that illustrates the methodology behind using decision trees for root cause analysis. The scenario: one morning you notice a dark spot on your driveway where [...]

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How to Use the 8D Method for Investigations

Each day, quality leaders run across all types of problems. Fortunately, some can be corrected immediately. However, others need further investigation, such as a 5 Why analysis. Furthermore, [...]

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