IN THIS WEBCAST

Hear from special presenter and quality management expert and author, Denise Robitaille. Developing and managing a corrective actions process that improves your company offerings and complies with industry regulations is daunting enough without the requirement to automate it. Add in the requirement to automate the process using software, and it’s difficult to know where to start. As we all know automating a bad process results in – well – a bad automated process.

There are several essential steps to ensure that corrective actions solve problems, provide value and contribute to measurable improvement. Without control and support, corrective action can deteriorate into a time-consuming waste of resources that is a detriment to your organization. This webinar will cover these best practices and how automated software can facilitate management of this process for improved effectiveness and efficiency. The steps to cover will include:

AGENDA

• Determining if an issue warrants a Corrective Action
• The key steps that must be included in every Corrective Action process
• Broadening your horizons, looking beyond nonconforming product
• Creating a date-driven process to improve responsiveness
• Being goal driven, what metrics to use and how to monitor them