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Human Error is a Precipitator for Root Cause Analysis, Not Blame

Have you ever been part of a process that had a failure or two? Perhaps you’ve been on a team that missed a deadline because something didn’t go as expected.  Most of us have. In many cases, the [...]


Configuration vs. Customization for Enterprise QMS Software

Experience shows that out-of-the-box configured software only works for businesses with limited resources or standardized business processes. Unfortunately, quality management systems are rarely [...]

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