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 Management Dashboards, KPIs and Metrics in CATSWeb
Whether you start with a single process or automated quality and compliance for the entire enterprise, a primary goal of implementing this type of system is to improve the bottom line, increase profits, improve compliance and customer satisfaction.
CATSWeb comes with comprehensive, configurable report dashboards enabling you to monitor key performance indicators and drill down to the underlying data - in real time, all the time.
CATSWEB BUILT-IN DASHBOARDS, METRICS AND DISPLAY PARTS
Reduce problems by tracking trends over time by site, department, product, activity or any other parameter. Manage resources by identifying and working on the largest issues first. Prevent recurring problems by determining root causes and implementing lasting effective solutions.
Increase efficiencies by monitoring cycle times and reduce costs by process and site. Eliminate lost assignments by providing visibility to late tasks by area, department and individual.
Effective metrics in an organization can be used:
- To align an organization
- To reflect and track progress towards corporate goals
- To help plan, identify, decide and act
- To provide real time KPIs for effecient and effective decision making tasks
The CATSWeb solution comes with a built-in charting and report feature that allows you to view, modify and add reports without having to install and learn 3rd party reporting tools such as Crystal Reports, Business Objects, Cognos, etc.
 How it works:
The Dashboard feature allows an unlimited number of dashboards to be created in CATSWeb. Dashboard templates are created in the same familiar method as forms and can be made up of a variety of Display Parts. These Display Parts may consist of items such as charts (summary, trend, XY and Gantt), graphs, meters, gauges, buttons and links, query lists, special navigation functionality, measurements summary, task lists, flow charts, virtual folders, etc. Dashboards are often utilized in place of the classic home page for added convenience and productivity.
Many types of Display Parts are available each with their own point and click configuration form, and can be restricted to limit who can modify these dashboards and display parts by specifying ownership.
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"Executive dashboards — One of the tenets of an enterprise approach to complaint management is that the solution should provide visibility to key managers and executives responsible for the compliance.
Rather than generating a report from time to time, we recommend executive "dashboarding" to provide up-to-the-minute information on complaint-related activities. This includes different views, based on organizational roles and the ability to drill down within the application."
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CATSWeb metrics are built-in, not added on.
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All metrics show charts/graphs in realtime and can be further drilled down.
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No additional 3rd party tools needed.
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User configurable charts, graphs, sliders, gauges, and dashboards.
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