• TESTIMONIALS

With the highest customer satisfaction in the industry, we are proudly the trusted quality and compliance experts for some of the most prestigious businesses in the world. Read some of our customer testimonials.

“AssurX provided a fully configurable solution that no other Quality Management System provider has been able to match. We had a QMS that was unmanageable and not at all user-friendly. We were able to configure the AssurX system to how our users wanted it to function in an extremely short amount of time and have not looked back.”

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“It’s just an outstanding solution that is helping us more and more each day.”

ecolab

“Senior Management loves it because it provides them with KPIs and metrics…we rely heavily on the use of those dashboard features.”

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“If you’re looking to manage your compliance activities, or need a corrective action management system, I would not hesitate recommending AssurX.”

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“Manufacturing is challenging enough without the worries of computer, network or software problems. Partnering with AssurX (OnDemand) eliminates all of these technical burdens.”

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“Of three solutions, we were the most pleased with AssurX due to the flexibility of the system to manage about any type of workflow process that we could envision in the future, best meeting our current needs, and allowing us to actively involve the users in developing and implementing the solutions to meet their needs”

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“We selected AssurX as our global solution because it was fast in response time, 21 CFR Part 11 compliant, field-proven for global applications, and easily configured. Other systems just couldn’t measure up.”

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“CATSWeb’s zero-client architecture allows us to rapidly deploy our process and solution to new countries and partners without extensive software downloads or IT support.”

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“I like the versatility of the product itself. With a few minor modifications, we’re trying electronic routing of Marketing Communication Materials, storing our Management Reviews, Quarterly Quality System reports, and Engineering reports.”

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“I need to make sure all pending actions are getting the needed attention. AssurX is a great tool for keeping tabs on how well the organization is responding to correcting problems.”

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“Companies such as 3M expect a field-proven solution, and AssurX delivers not only the product, but a high level of expertise.”

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“AssurX was a great choice for Spartech.”

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“Congratulations, Team! All the documentation has been approved and we are officially “live” with AssurX. I want to personally thank everyone on completing this project ahead of schedule!”

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“Because of AssurX’s ability to immediately provide a hosted site for development, we didn’t have to wait until all the hardware was installed before we could get moving…we could do things in parallel.”

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“We’re finding new ways to use the tool all the time to manage compliance activities. The system has grown with us to help in ways we hadn’t even imagined.”

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“AssurX is not only a great quality tracking system, but it can be customized to be used in many other applications throughout our organization.”

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“We are very happy with AssurX’s configurability, easy to use dashboards, and the ease with which users can do their own queries without relying on the IT department.”

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“The system was deployed under budget and ahead of schedule.”

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“We chose AssurX because it was a secure and highly scalable Web-based solution. It was user-friendly and could be deployed rapidly while offering flexibility and an array of easily customizable workflow and reporting attributes.”

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“We chose AssurX because of its flexibility, true web-based architecture, and was not restricted to CAR’s only. We needed true web-based architecture to enable us to login virtually from any location, any time.”

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“Stability was a key factor in choosing AssurX. We were able to go into their demo server and test the product on our own allowing us to fully evaluate functionality and performance.”

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“To effectively and efficiently manage a significant volume of regulatory documentation…you need a reliable and highly configurable system to meet that challenge. That’s why we selected AssurX.”

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“It’s a huge benefit to our business to have AssurX. Before AssurX, we were incident-driven, but now we can be more trend-driven and proactive to better anticipate potential problems and fix them before they get big.”

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“We selected AssurX because of its ease of use, configuration, and flexibility in creating workflows. Plus, the feedback we received from their customers was very useful in finalizing the choice of AssurX”

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“We needed to consolidate all of this information into a single, centralized, Web-based system that everyone could use, and provide better visibility on a corporate-wide basis. AssurX took the time to understand our business and our needs and that’s why we chose them.”

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“After speaking with several AssurX customers in the pharmaceutical and medical device industries, we felt CATSWeb was the best choice for our requirements.”

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“We felt AssurX was above and beyond in compliance with 21 CFR Part 11 requirements, and we have a very strict interpretation of those requirements. AssurX was the only field-proven system that delivered.”

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“AssurX rose to the top right from the beginning. We were impressed by AssurX’s capabilities such as configurability, ease of use and better ROI when compared to other solutions.”

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“We use AssurX to log quality incidents related to vendors, co-packers, plants and distributers. We’ll also be logging issues related to health, safety and environmental incidents at our plants.”

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“We’re tracking CAPA activity, internal audits, supplier corrective actions, OOS, plus many other processes.”

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“Alyeska personnel are now able to hit the deadlines, monitor assignments and better communicate. Better still, performance metrics have been raised to 99% of all Management Actions and Commitments completed in a timely manner, an order of magnitude improvement.”

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“AssurX was selected because it had provided a total package, excellent support, and lots of features.”

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“AssurX listens to you, takes the time to understand your business, and proposes pragmatic and relevant solutions. That’s why we chose them.”

Galderma

“PG&E was extremely impressed with the whole process and support from AssurX. They were open and honest from day one and demonstrated exactly what we were looking for.”

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“Quality professionals should not be IT professionals. Every alternative we looked at required a certain level of IT experience including some sort of code scripting for basic form and functionality manipulation (C++, VB, SQL, etc). There were many other reasons we chose AssurX over internal and external competition.”

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“Before AssurX there was a lot of paper and virtually no record or way to tell where anything really was in the process.”

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“We chose AssurX for its ease of use, the ability to configure the system to our workflow, Zero Client architecture for quick deployment worldwide, ease of integration with ERP systems such as SAP, as well as for its advanced query functionality.”

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“AssurX has allowed for rapid development and deployment of tracking tools that are positively impacting our bottom-line, including applications in production, accounting and customer service.”

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“The benefits of AssurX have included easy implementation and a quick learning curve, as well as the visibility for all locations within the company. This has allowed for a new level of communication and trending that Spartech has not seen with our old processes.”

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(Formerly Spartech)

“We felt AssurX’s ease of configurability allowed us to continue to adapt our processes and solutions to Genzyme’s increasing product portfolio, facilities and international markets”

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“In my opinion, all facets of the training were perfect 10s. The curriculum was well written, detailed and user friendly. This was the best offsite training I’ve ever taken.”

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“AssurX allowed us to implement our business processes without redefining them. This resulted in our ability to efficiently accomplish our business goals.”

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“[AssurX’s] CATSWeb is user-friendly, stable, scalable and architecturally designed so it won’t take a long time to deploy. Other systems did not provide the flexibility that we needed to have.”

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“There is no more waiting for documentation, or dissemination of paper copies…we have no delays and no hang-ups. We’re very happy with what AssurX has already helped us to do, and we are looking forward to even greater achievements in the future.”

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“We selected AssurX because it could support our project and had the capability to support other issues/actions-based business processes as well.

Galderma

“AssurX’s solution was the clear winner because it offered the lowest total cost of ownership, and was the most flexible and easiest to implement.”

ecolab

“AssurX has helped tremendously in assuring that manufacturing related complaints are addressed in a timely fashion.”

– Regulatory & Compliance Auditor

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“With AssurX, we have a much more effective way of identifying, tracking and solving company problems that we tie directly into our Six Sigma selection process.”

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“Management is happy; they now have their monthly reports from the home page and enjoy major efficiencies.”

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“Most other packages required the vendor to be involved in any improvements, changes, new processes, etc. added to the system. This greatly adds to the total cost of ownership and length of time to add improvements/enhancements.”

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“We have successfully eliminated the paper and manual log system replacing it with linked NCR’s and Corrective Actions in AssurX. This has made information significantly more accessible, visible, and thus more valuable.”

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“We selected AssurX because of its ability to meet two business needs: It ensures that we maintain compliance with regulatory standards, and manages our corrective action program. Its flexibility allows us to configure it to meet our company-specific processes and workflows and has strong reporting and data drill down capabilities for both users and managers.”

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“Transparency has improved immensely…and settling issues across various divisions is much better since Ecolab went with AssurX.”

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“Using AssurX, our operators, inspectors and engineers now have access to the most current document at all times. Better safety and effectiveness is the immediate result.”

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“AssurX’s technical support has also been excellent.”

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“AssurX gave us the ability to track issues as well as collect and report additional data in a more timely and efficient manner.”

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“After verifying that AssurX met our specifications, it was the flexibility that won us over. Other competitive systems could not be easily modified. AssurX was easy to modify to meet our needs.”

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“The software is so user-friendly and intuitive that even employees speaking different languages could still pick it up easily.”

ecolab

“One of the most important features was the ability to easily integrate with other software systems, including Oracle 11i applications.”

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“With AssurX’s [OnDemand] hosted solutions, we don’t have to worry about software upgrades or any maintenance. Their service and support have been exceptional.”

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“When evaluating other products on the market, AssurX was the clear choice. It was selected because of its flexibility, robustness, compliance with 21 CFR Part 11, ISO and cGMP regulations and standards.”

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“AssurX is not only a great quality tracking system, but it can be customized to be used in many other applications throughout our organization.”

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“AssurX…allows easy management of all CAPAs on a local level as well as knowledge exchange between management throughout the global organization.”

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