September 14, 2006

ASSURX AND GENZYME PRESENT: Complaint Handling Do's, Don'ts, and Best Practices Webinar
--October 18, 2006 – 10:00 AM Pacific/1:00 PM Eastern


MORGAN HILL CA USA – September 14, 2006 – AssurX, Inc., and Genzyme Corporation announced details today of its upcoming Webinar, “Selecting a Complaint Handling System: Do’s, Don’ts, and Best Practices.”

Background

This Webinar is intended for medical device manufacturers currently researching automated electronic complaint handling systems -- from complaint intake through regulatory reporting.

Speakers:

David Vario, Associate Director – Regulatory Affairs, Genzyme, will discuss:

-- The current state of affairs, how the business process was streamlined, and the problems they encountered along the way.

-- The process companies should take when developing the requirements needed to effectively assess software solutions.

-- Key elements to look for when considering software, and issues that are often overlooked.

-- The decision-making process, and how to reach a final decision.

Eric Cooper, Director of Business Development, AssurX, Inc., will demonstrate:

-- The implementation of a Complaints Handling/MDR Process, which addresses the requirements and key elements raised by Mr. Vario.

-- A live demonstration of an electronic complaint handling system.

The Webinar will be followed by a Q&A open session.

Who Should Attend:

The presentations will benefit a wide range of medical device members, including regulatory, quality, compliance and manufacturing executives and managers.

Schedule:

Please join us for this free 1-hour session that will include a 45-minute presentation by the featured speakers, followed by an interactive Q&A session.

To Register:

http://www.assurx.com/MDRWebinar.html

Seating is limited, please register early.